Privacy policy

Who is responsible for your information

Bulldog Electrical LTD is the data controller for the information described here. You can reach us using the details below.

• Email: info@bulldogelectrical.uk
• Phone: 01634 944 145
• Address: The Corner House, 2 High Street, Aylesford, Kent, ME20 7BG

What we collect

• Your name, email address, phone number and the address of the property concerned.
• The details of your enquiry, quotation, job and any certification we issue.
• Records of our correspondence, including emails, messages and call notes.
• Basic technical information about your visit to this website, such as pages viewed and the type of device used.

Why we use it

• To answer enquiries, prepare quotations and arrange visits.
• To carry out the work you have asked for and to meet our contract with you.
• To issue invoices, take payment and keep accounting records.
• To meet legal duties, including safety certification, insurance and tax records.
• To improve this website and, where you have agreed, to measure how it is used.

Our lawful bases

We rely on performance of a contract for work you ask us to carry out, legal obligation for certification, tax and safety records, consent for optional marketing and analytics cookies, and our legitimate interests in running and improving the business.

Who we share it with

We share information only where it is needed: with the engineers and subcontractors carrying out your work, our accountant, our insurers, payment providers, and the software suppliers who host our website, email and job records. We never sell your information or share it for someone else's marketing.

How long we keep it

Enquiries that do not lead to work are deleted within 12 months. Job records, certificates and invoices are kept for six years after the end of the tax year they relate to, as required for tax and insurance purposes. Certification may be kept longer where safety rules require it.

Where your information is held

Our records are held on systems within the UK or European Economic Area, or with suppliers who provide equivalent protection where information is transferred outside those areas.

Your rights

You can ask us for a copy of the information we hold about you, ask us to correct it, ask us to delete it where we no longer need it, object to certain uses, or withdraw consent for marketing and analytics at any time. Contact us using the details above and we will respond within one month.

Complaints

If you are unhappy with how we have handled your information, please contact us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes to this policy

We review this policy regularly and will publish any changes on this page.